Article ID: 196616
Article Last Modified on 9/22/2005
APPLIES TO
- Microsoft Internet Information Server 4.0
This article was previously published under Q196616
SYMPTOMS
When an ASP application is updated on a dual processor server, there is a possibility that the Internet Information Server (IIS) will deadlock and the service will stop servicing requests. The only way to stop IIS is to restart the server.
CAUSE
Two IIS threads are executing on each of the system's processors. Each thread is waiting on the other thread to complete, causing the deadlock.
RESOLUTION
A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Windows NT service pack.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:
The English version of this fix should have the following file attributes or later:
Date Time Size File Name Platform --------------------------------------------------- 11/30/98 05:54p 27,696 Admwprox.dll (x86) 11/30/98 05:56p 326,384 Asp.dll 11/30/98 05:54p 43,456 Coadmin.dll 11/30/98 05:55p 11,168 Ftpctrs2.dll 11/30/98 05:55p 81,376 Ftpsvc2.dll 11/30/98 05:54p 10,224 Iisfecnv.dll 11/30/98 05:54p 61,920 Iislog.dll 11/30/98 05:54p 16,848 Infoadmn.dll 11/30/98 05:54p 184,192 Infocomm.dll 11/30/98 05:54p 9,584 Infoctrs.dll 11/30/98 05:53p 47,936 Isatq.dll 11/30/98 05:54p 29,520 Iscomlog.dll 11/30/98 05:54p 13,856 Lonsint.dll 11/30/98 05:54p 8,336 Lonsiw95.dll 11/30/98 05:54p 71,232 Metadata.dll 11/30/98 05:54p 7,488 Rpcref.dll 11/30/98 05:54p 12,592 Spud.sys 11/30/98 05:54p 18,032 Svcext.dll 11/30/98 05:55p 14,752 W3ctrs.dll 11/30/98 05:55p 227,392 W3svc.dll 11/30/98 05:54p 55,456 Wam.dll 11/30/98 05:58p 49,424 Admwprox.dll (Alpha) 11/30/98 06:00p 546,064 Asp.dll 11/30/98 05:58p 77,072 Coadmin.dll 11/30/98 05:59p 17,168 Ftpctrs2.dll 11/30/98 05:59p 126,224 Ftpsvc2.dll 11/30/98 05:58p 17,680 Iisfecnv.dll 11/30/98 05:58p 110,864 Iislog.dll 11/30/98 05:58p 25,872 Infoadmn.dll 11/30/98 05:58p 302,864 Infocomm.dll 11/30/98 05:58p 15,120 Infoctrs.dll 11/30/98 05:57p 82,704 Isatq.dll 11/30/98 05:58p 45,840 Iscomlog.dll 11/30/98 05:58p 23,312 Lonsint.dll 11/30/98 05:58p 13,584 Lonsiw95.dll 11/30/98 05:57p 131,856 Metadata.dll 11/30/98 05:58p 12,048 Rpcref.dll 11/30/98 05:58p 20,912 Spud.sys 11/30/98 05:58p 29,456 Svcext.dll 11/30/98 05:59p 21,264 W3ctrs.dll 11/30/98 05:59p 381,200 W3svc.dll 11/30/98 05:58p 92,944 Wam.dll
STATUS
Microsoft has confirmed this to be a problem in Internet Information Server version 4.0. The fix is included in Windows NT 4.0 SP5.
Additional query words: IIS hotfix hot fix qfe quick engineering patch
Keywords: kbbug kbfix kbqfe kboswinnt400sp5fix kbhotfixserver KB196616