Article ID: 196430
Article Last Modified on 10/1/2003
APPLIES TO
- Microsoft Outlook 2000 Standard Edition
This article was previously published under Q196430
NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only".
For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:
257824 OL2000: Differences Between Outlook and Outlook Express
SYMPTOMS
When attempting to import a Microsoft Mail 3.x (.mmf) file into Microsoft Outlook using the Internet Mail Only (IMO) installation, you may receive the following error message:
CAUSE
This error message occurs when you have selected the option to import the Personal Address Book (PAB). The IMO installation of Outlook supports the Windows Address Book (WAB) rather than the PAB.
RESOLUTION
You cannot import the PAB entries into the WAB. To import the mail messages without receiving the error message, click to clear the "Import personal address book entries" check box on the Import Mail Data dialog box.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Additional query words: OL2K
Keywords: kberrmsg kbbug kbpending KB196430
