PSS ID Number: 196211
Article Last Modified on 12/10/2002
The information in this article applies to:
- Microsoft Outlook 2000
- MSN 2.5
This article was previously published under Q196211
NOTE: If you install and run MSN Explorer version 6, your MSN POP3 e-mail account will be migrated to an MSN Hotmail account. If you have Outlook and Outlook Express configured for POP3, you will no longer receive your new MSN e-mail messages.
For additional information about what to do when Outlook does not receive MSN e-mail messages, click the following article number to see the article in the Microsoft Knowledge Base:
268732 OLEXP: Outlook Does Not Receive MSN E-mail Messages
To view a Microsoft Support WebCast about what to do if you cannot receive your MSN e-mail messages in Outlook or Outlook Express, visit the following Microsoft Web site:
NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only".
For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:
257824 OL2000: Differences Between Outlook and Outlook Express
SUMMARY
This article describes how to configure Microsoft Outlook to send and receive e-mail using MSN, The Microsoft Network, version 2.5.
NOTE: After you upgrade your Mail Account, you cannot change back to the Classic Mail Account.
MORE INFORMATION
MSN 2.5 Setup
When the MSN 2.5 Setup is finished, you will see the following message:
Ready to Go Online
MSN setup is almost complete. There are just a few finishing touches we
need to make to your new e-mail and chat programs
Please double-click the MSN icon on your desktop now to go online, and
we'll do the rest!
After double-clicking the MSN icon on your desktop, MSN will connect and the browser will present a page with the title "Downloading..." MSN will automatically continue to the next page, which is titled "Internet Mail Upgrade." The following options appear on this page:
- I want to use Internet Mail (recommended)
- Tell me more about Internet Mail
If you select the first option, it configures Outlook Express and upgrades your mail account on MSN to SMTP/POP3 servers. At this point, you can no longer use the Microsoft Network Online Service. You must use either Outlook Express, Outlook 98, or Outlook 2000.
If you select the second option, a page titled "More about Internet Mail" appears with more information about using Internet Mail with the following options:
- Great! I want to use Internet Mail (recommended)
- Thanks, but I'll keep my current e-mail program
If you select the first option, it configures Outlook Express AND upgrades your mail account on the MSN to SMTP/POP3 servers. At this point, you can no longer use the Microsoft Network Online Service. You must use either Outlook Express, Outlook 98, or Outlook 2000.
If you select the second option, it does not upgrade your mail account on the MSN servers. At this point, you can continue using the Microsoft Network Online Service.
If you did not upgrade your mail account during the above setup process, you can do so at a later time by connecting to:
This link will reconnect you to the "Internet Mail Upgrade" page, where you can select the "I want to use Internet Mail (recommended)" option.
Benefits of Upgrading Your Mail Account
Some of the benefits of upgrading your mail account on the MSN servers include:
- Better e-mail performance
- The ability to send MIME-encoded attachments
- Support for the POP3/SMTP Internet-standard protocol.
WARNING: After you upgrade your mail account, you cannot change back to the Classic Mail Account.
If you installed Outlook with the Internet Mail Only option, there should be no additional configuration needed. This is because Outlook Express, Outlook 98 (IMO), and Outlook 2000 (IMO) use the same account information. To set Outlook 2000 as the default e-mail client for use with MSN, see the following article in the Microsoft Knowledge Base:
195790 : OL2000: Configuring Outlook as Default E-mail Client for MSN 2.5
If you need to create the MSN account manually, use the following steps.
Configuring Outlook with the Internet E-mail Service
To configure Outlook after installing MSN with a Post Office Protocol (POP3) mail server, follow these steps:
- Start Outlook, and on the Tools menu, click Accounts.
- In Internet Accounts click Add, and then click Mail. The Internet Connection Wizard will guide you through the account setup process.
NOTE: All server and address entries are typed in lowercase. - In Display Name, type the name you would like to have appear on all mail messages you send. Click Next.
- In E-mail Address, type the address MSN has provided you.
Your e-mail address usually takes the form of a combination of your first and last name and the name of your ISP, separated by the at (@) sign and periods. For example, John Doe uses MSN. In this case, MSN may assign an e-mail address of johnd@MSN.COM. Click Next. - Under E-mail Server Names, type the information provided by MSN, following these steps:
- Select your mail server type in the "My incoming mail server is a server" list.
The Post Office Protocol (POP3) server is the default option. The POP3 server holds your mail before you download it to your computer. This is the most common type of mail retrieval protocol used with Internet mail and is the type used by MSN. - Type your incoming mail server in the Incoming Mail (POP3 or IMAP) server box. The incoming mail server name for MSN is:
pop3.email.msn.com
- Type the outgoing mail server in the Outgoing mail (SMTP) server box. The outgoing mail server name for MSN is:
smtp.email.msn.com or secure.email.msn.com if you are connected to the internet through a LAN, DSL, Cable modem, or Satellite connection.
- Select your mail server type in the "My incoming mail server is a server" list.
- In Internet Mail Logon, configure your account information by following these steps:
- Type your POP Account Name.
This information is your Internet Mail Server account name. Your ISP may call this your Mailbox name. In some cases the Account name may be that part of the e-mail address to the left of the at (@) sign. - Type your Password. The password is your key to your mail server. Generally, you define your own password. MSN may have assigned an initial password; however, you should change it as soon as possible. Click Next.
NOTE: MSN requires Secure Password Authentication (SPA). Click to select, Log on using Secure Password Authentication.
- Type your POP Account Name.
- Under Choose Connection Type, click to select the method you will use to send and receive mail from the following list.
Connect Using My Local Area Network (LAN):If you are accessing the Internet through your existing network connection, click Connect using my local area network. Your network configuration must support access to the Internet. This type of connection also includes DSL, Cable modems, and Satellite connections. Some networks use proxies and firewalls to control Internet access. Please see your network administrator for more details. Proceed to step 8.
I Will Establish My Internet Connection Manually:
If you establish your Internet connection initially using a Dial-Up Connection or third-party dialer so that you can run several Internet programs at once, click I will establish my Internet connection manually. If you choose this technique, you must terminate the connection manually. Proceed to step 8.
Connect Using My Phone Line:
If you are using your phone line and modem connection to access your e-mail, click Connect using my phone line. Type the number for your local MSN connection. For additional information about configuring Dial-Up Networking in Windows 95/98, click the article number below to view the article in the Microsoft Knowledge Base:
138789 How to Connect to the Internet in Windows 95/98
- Click Next and then Finish to close the wizard.
For additional information on how to set up Outlook as the default mail client, click the article number below to view the article in the Microsoft Knowledge Base:
195790 Configuring Outlook as Default E-mail Client for MSN 2.5
Keywords: kbConfig kbhowto kbsetup ol20setcfght KB196211
Technology: kbMSN250 kbMSNSearch kbOutlook2000Search kbOutlookSearch kbZNotKeyword3
