Article ID: 196067
Article Last Modified on 1/23/2007
APPLIES TO
- Microsoft Windows 98 Standard Edition
This article was previously published under Q196067
If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:
315854 Windows 98 and Windows Me Error Message Resource Center
SYMPTOMS
When you click the Index tab in Windows 98 Help, you may receive the following error message:
or
Windows 98 Help does not open.
CAUSE
This behavior can occur if the Hh.dat file is damaged.
RESOLUTION
To resolve this behavior, delete the Hh.dat file from the Windows folder, and then quit Windows Help. To do so, follow these steps:
- Click Start, point to Find, and then click Files Or Folders.
- In the Named box, type hh.dat, and then click Find Now.
- Right-click the Hh.dat file, click Delete, and then click Yes.
Additional query words: itss dll
Keywords: kberrmsg kbinvalidpagefault kbprb KB196067
