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Microsoft KB Archive/195649

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Knowledge Base

Service Making Connection to NetWare Server May Fail

Article ID: 195649

Article Last Modified on 11/1/2006


  • Microsoft Windows NT Server 4.0, Terminal Server Edition
  • Microsoft Windows NT Workstation 4.0 Developer Edition
  • Microsoft Windows NT 4.0 Service Pack 3
  • Microsoft Windows NT Server 4.0 Enterprise Edition

This article was previously published under Q195649


A failure may occur on systems that have Service Pack 3, the LSA2 fix installed, and have one or more services configured to run under a user account other than the local system account. The failure occurs when the service or services connect to a NetWare server. The type of failure and the effect of the failure is dependent upon the service.

The cc:Mail Connector service supplied with Microsoft Exchange Server is normally configured to run under an account other than local system and, when the import or export function connects to a NetWare server, the connection fails with a return code status of 3. This status is logged in the event log as either event 61 or 70.

NOTE: This problem does not occur on systems without the LSA2 fix installed. This hotfix should not be installed unless the LSA2 fix is installed. For information regarding the LSA2 fix for Windows NT, please see the following articles in the Microsoft Knowledge Base:

184017 Administrators Can Display Contents of Service Account Passwords

182918 Account Lockout Event also Stored in Security Event Log on DC

NOTE: This fix should not be applied to systems running Microsoft Site Server. If Site Server is currently installed, Microsoft recommends that you install Service Pack 4 for Windows NT.


To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack


Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: 4.00 LSA2FIX

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB195649