Article ID: 195646
Article Last Modified on 7/28/1999
APPLIES TO
- Microsoft Outlook 98 Standard Edition
This article was previously published under Q195646
SYMPTOMS
You are using Microsoft Outlook 98 and notice that the program is very slow to start as well as being slow to quit when running under Microsoft Windows 95
CAUSE
This behavior has been noted when incorrect version of the files Msvcrt40.dll and Msvcrt.dll are installed on the computer.
RESOLUTION
The files, Msvcrt40.dll and Msvcrt.dll, may be the wrong version. Rename and replace both of these files.
On a Windows 95/98, both files should be in the C:\Windows\System folder.
NOTE: The following steps apply to computers running Windows 95/98 only. For more information about renaming files in Windows NT, please see the following article in the Microsoft Knowledge Base:
164471 Replacing System Files Using a Modified Emergency Repair Disk
Rename the Current Files
Quit Windows and restart in MS-DOS mode to rename the files. To do this, follow these steps:
- Click Start and click Shut Down.
- Click to select "Restart the computer in MS-DOS mode."
- Type cd system and press ENTER.
- Type
and then press ENTER to rename the file.
ren Msvcrt40.dll Msvcrt40.old
- Repeat step 4 for the Msvcrt.dll file.
- Type "exit" (without the quotation marks) and then press ENTER to restart Windows.
- Extract a new copy of the Msvcrt40.dll and Msvcrt.dll files from your original Windows 98 CD-ROM (CD), Internet Explorer 4.01 or 5.0 CD, or your Outlook CD, or reinstall the version of Internet Explorer you use.
For information about using the Extract tool, see the following article in the Microsoft Knowledge Base:
129605 How to Extract Original Compressed Windows Files
Keywords: kbprb KB195646
