Article ID: 195467
Article Last Modified on 1/8/2000
APPLIES TO
- Microsoft Outlook 98 Standard Edition
This article was previously published under Q195467
SYMPTOMS
The Cut, Copy and Paste commands do not work when you select them from the menu of an item that is based on a custom form.
CAUSE
This problem may occur when you have customized one of the default pages of the form.
WORKAROUND
To work around this problem, use the following shortcut keys instead of selecting the commands from the menu:
Command Keystroke
--------------------
Cut CTRL+X
Copy CTRL+C
Paste CTRL+V
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
MORE INFORMATION
If the commands no longer work, there is no way to make them work again other than to start with a new custom form and not customize the default page.
This problem does not occur with Microsoft Outlook 97.
REFERENCES
For additional information about creating solutions with Microsoft Outlook, click the article numbers below to view the articles in the Microsoft Knowledge Base:
180826 OL98: Resources for Custom Forms and Programming
182349 OL98: Questions About Custom Forms and Outlook Solutions
Additional query words: OutSol OutSol98 98
Keywords: kbbug kbnofix KB195467
