Article ID: 194579
Article Last Modified on 1/23/2007
APPLIES TO
- Microsoft SideWinder 3D Pro
- Microsoft SideWinder Force Feedback Pro
- Microsoft SideWinder Game Pad 2.0
- Microsoft SideWinder Precision Pro 2.0
- Microsoft SideWinder Freestyle Pro
- Microsoft SideWinder Game Controller software 4.0
- Microsoft SideWinder Force Feedback Wheel
This article was previously published under Q194579
SYMPTOMS
When you play a game with high-qulity sound, your SideWinder Game Controller may stop responding when sound playback begins.
CAUSE
This behavior can occur if your computer is unable to process game controller input at the same time it plays high-quality sounds.
The following table lists processor speed and sound card combinations that can cause this behavior with different SideWinder game controllers:
SideWinder Game Controller Processor Sound Card
-----------------------------------------------------------------
SideWinder game pad Pentium 90 Aztech Audio
or slower Telephony 2000
SideWinder game pad Pentium 120 Ensoniq Vivo
or slower
SideWinder Precision Pro Pentium 90 Creative Labs Sound
or slower Blaster Pro
SideWinder Force Feedback Pro Pentium 90 Aztech Audio
or slower Telephony 2000
SideWinder Force Feedback Pro Pentium 90 Orchid NuSound
or slower Plug and Play
SideWinder Force Feedback Pro Pentium 90 STB SoundRage 32
or slower
SideWinder Force Feedback Pro Pentium 120 Opti 931
or slower
SideWinder Force Feedback Pro Pentium 166 Ensoniq Soundscape
or slower Elite
SideWinder Force Feedback Pro Pentium 166 Ensoniq Vivo
or slower
RESOLUTION
To work around or resolve this issue, using one of the following methods.
Change Sound to Mono
Change the sound setting in your game to "mono" instead of stereo.
For information about how to change the sound settings in your game, see the game documentation.
Reduce Sound Quality
Reduce the sound output quality from 44 kilohertz (kHz) to 22 kHz, or from 22 kHz to 11 kHz.
For information about how to change the sound settings in your game, see the game documentation.
Change Sound from 16-Bit to 8-Bit
If you have a 16-bit sound card, configure the sound card to play 8-bit sound instead of 16-bit sound.
For information about how to change this setting, see your hardware documentation or contact your hardware manufacturer.
Install Updated Audio Drivers
Contact your sound card or computer manufacturer to inquire about obtaining the latest version of the drivers for your sound card.
For information about how to contact your hardware manufacturer, query in the Microsoft Knowledge Base for one of the following articles:
65416 Hardware and Software Third-Party Vendor Contact List, A-K
60781 Hardware and Software Third-Party Vendor Contact List, L-P
60782 Hardware and Software Third-Party Vendor Contact List, Q-Z
MORE INFORMATION
The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.
The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
Additional query words: connected hangs locks up freeze inactive response
Keywords: kb3rdparty kbenv kbhardware kbprb KB194579
