Article ID: 194128
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q194128
SYMPTOMS
Installing Exchange Server 5.5 Service Pack 1 on a Windows NT cluster will fail if Internet Mail Service is running on the cluster. After the upgrade, when you try to start the Internet Mail Service, you will receive the following events in the Event Viewer application log:
Event: 4058
Description: The Internet Mail Connector cannot start because the name
resolver cannot be initialized. Check your network settings in the
Control Panel to ensure that you have set a domain name in the DNS
dialog box of the TCP/IP configuration.
Event: 4067
Description: The Internet Mail Connector cannot start because the
TCP/IP domain name was not found during initialization.
RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:
191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
Component: Internet Mail Service
File Name Version
-------------------------
Msexcimc.exe 5.5.2423.0
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 2.
Keywords: kbbug kbfix kbqfe KB194128
