Article ID: 194046
Article Last Modified on 11/24/2003
APPLIES TO
- Apple Mac OS 8.5
- Microsoft Office 98 for Macintosh
- Microsoft Word 98 for Macintosh
- Microsoft Excel 98 for Macintosh
- Microsoft PowerPoint 98 for Macintosh
This article was previously published under Q194046
SYMPTOMS
Case 1
When you use Macintosh OS 8.5 and any of the programs listed in the "Applies to" section of this article, if you press F10 to activate the menu bar and then try to use your keyboard to activate a menu item, the menu item is not activated.
Case 2
If you try to access the menus in Excel 98 using the transition key (/), it does not work properly. If you type /f, the file menu appears. But it has a white background instead of a gray background and is not usable.
RESOLUTION
To resolve the problem described in Case 1 in the "Symptoms" section of this article, obtain and install the Mac OS 8.6 Update. Contact Apple Computer Inc. for more information about obtaining the Mac OS 8.6 Update.
For information about how to contact Apple Computer, Inc., click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
WORKAROUND
Case 1
You may need to press the accelerator key for the menu item several times before the menu item is activated.
Case 2
You can use the mouse to access the menus correctly.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Additional query words: XL98 OFF98 WD98 PP98
Keywords: kbbug kbpending KB194046
