Article ID: 194031
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q194031
SYMPTOMS
After applying Service Pack 1 for Microsoft Exchange Server 5.5, the Exchange Server message transfer agent's (MTA) queues may grow, and no messages will be delivered. If the priority of the messages in the queue is increased, or the MTA service is stopped and restarted, the queues may flush the messages. The following warnings will be logged in the event viewer:
Event: 1133
Source: MSExchangeMTA
Type: Warning
Catergory: X.400 Service
Description: A reliable transport service element (RTSE) error occurred
while processing an association with /O=ORGANIZATION/OU=SITE
/CN=CONFIGURATION/CN=CONNECTIONS/CN=X.400 CONNECTOR. The association
will be terminated and restarted if necessary. Current state 25.
Service type 5. Service flavor 20. Control block index 2004. [PLATFORM
RTSE 32 164] (12)
Event: 1293
Source: MSExchangeMTA
Type: Warning
Catergory: X.400 Service
Description: A remotely-initiated association from /O=ORGANIZATION
/OU=SITE/CN=CONFIGURATION/CN=CONNECTIONS/CN=X.400 CONNECTOR was
refused. The failure reason provider is 0 and the reason is 0. Control
block index 10. Type 1. [PLATFORM KERNEL 28 128] (12)
CAUSE
This is caused by a logic error in the Reliable Transfer Service Element (RTSE) connection recovery mechanism.
RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:
191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or later:
Component: Message Transfer Agent (MTA)
File Name Version
-------------------------
Dbserver.sch 5.5.2410.0
Dcprods.cat 5.5.2410.0
Ems_rid.dll 5.5.2410.0
Emsmta.exe 5.5.2410.0
Info4log.cfg 5.5.2410.0
Infodlog.cfg 5.5.2410.0
Infollog.cfg 5.5.2410.0
Infotlog.cfg 5.5.2410.0
Mtacheck.exe 5.5.2410.0
Mtamsg.dll 5.5.2410.0
P2.xv2 5.5.2410.0
X400om.dll 5.5.2410.0
X400omv1.dll 5.5.2410.0
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5 Service Pack 1. This problem was first corrected in Exchange Server 5.5 Service Pack 2.
Additional query words: crash route failure backups stalled stall
Keywords: kbbug kbfix kbqfe KB194031
