Article ID: 193989
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft SNA Server 3.0 Service Pack 3
- Microsoft SNA Server 4.0
- Microsoft SNA Server 4.0 Service Pack 1
This article was previously published under Q193989
SYMPTOMS
When you use the Open Subdomain feature in SNA Manager from either a SNA Server or computer running Windows NT Workstation with the SNA Server Manager components installed, the first attempt will complete the request, but the next attempt will fail.
Steps to Reproduce the Problem
- In SNA Manager, on the File menu, click Open Subdomain.
- Type in the desired SNA Subdomain using any of the following three possible syntaxes: Subdomain, \\<Server_name> or \\<IP_Address>.
- If the request fails, a series of diagonal lines will be displayed across Manager with the following error message also being displayed: <syntax> NOT FOUND error message.
- Close this window and try opening it again using the same syntax as before, this time it will work displaying the SNA Subdomain chosen.
CAUSE
This problem was inadvertently introduced as part of an unrelated change implemented in SNA Server version 3.0 Service Pack 3.
RESOLUTION
SNA Server 3.0
To resolve this problem, obtain the latest service pack for SNA Server version 3.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
184307 How to Obtain the Latest SNA Server Version 3.0 Service Pack
SNA Server 4.0
This problem was corrected in the latest SNA Server version 4.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
STATUS
Microsoft has confirmed that this is a problem in SNA Server versions 3.0Service Pack 3, 4.0, and 4.0 Service Pack 1. This problem was first corrected in SNA Server 3.0 Service Pack 4.
Keywords: kbbug kbfaq kbpending KB193989
