Article ID: 192657
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q192657
SYMPTOMS
When you restore Microsoft Exchange Server from a tape backup and a required transaction log file is missing, the following error message is logged when you try to restart the server:
EventID: 1080
Source: MSExchangeIS
Type: Error
Category: Recovery
Description:
Unable to recover the database because error 0xc8000713 occurred after a
restore operation. Unable to find the file.
CAUSE
The event logged is accurate (a file is missing), but the Event ID 1080 message does not indicate which file is missing.
RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:
191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or later:
Component: ESE
File Name Version
-----------------------
Ese.dll 5.5.2389.0
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5.
MORE INFORMATION
Ese.dll was changed to produce a more descriptive error message. After applying this hotfix, the following new error message will be seen:
EventID: 199
Source: ESE97
Type: Error
Category: Logging/Recovery
Description:
((144) ) Transaction log file gap in sequence detected. Log file
Edb0000e.log and possibly subsequent log files are missing.
Keywords: kbbug kbfix kbqfe KB192657
