Article ID: 192163
Article Last Modified on 10/31/2006
APPLIES TO
- Microsoft Windows NT Workstation 4.0 Developer Edition
- Microsoft Windows NT Server 4.0 Standard Edition
- Microsoft Windows NT Server 4.0 Enterprise Edition
This article was previously published under Q192163
SYMPTOMS
When you run Windows NT Setup, you may receive the following error message during the hardware detection phase:
CAUSE
This behavior can occur if your computer contains a motherboard with an onboard Adaptec Dual-Channel Ultra Wide 7895 Small Computer System Interface (SCSI) controller. This controller is not on the Windows NT Hardware Compatibility List (HCL), and is not detected correctly by Windows NT Setup.
For information about the Windows NT 4.0 HCL, see the following article in the Microsoft Knowledge Base:
131303 Latest Windows 2000 and Windows NT Hardware Compatibility List (HCL)
RESOLUTION
To resolve this issue, follow these steps:
- Insert Windows NT Setup disk 1 in drive A, and then turn on or restart the computer.
- When you are prompted to specify the mass storage devices, press S.
- Provide the driver disks included with the motherboard.
For information about how to install the driver, please contact the motherboard's manufacturer.
Keywords: kberrmsg kbhardware kbprb kbsetup KB192163
