Knowledge Base

Problems Using Media Player to Play .avi Files

Article ID: 191195

Article Last Modified on 1/23/2007

APPLIES TO

Microsoft Windows Millennium Edition
Microsoft Windows 98 Second Edition
Microsoft Windows 98 Standard Edition

This article was previously published under Q191195

If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:

315854 Windows 98 and Windows Me Error Message Resource Center

SYMPTOMS

You may receive any of the following error messages when you play audio- video interleave (.avi) files:

A fatal exception 0E has occurred at 0028:<XXXXXXXX> in Vxd Vmwaudio (01)

-or-

MMSYSTEM257 Invalid MCI device ID. Use the ID returned when opening the MCI device.

-or-

MMSYSTEM296 The file cannot be played on the specified MCI device. The file may be corrupt, or not in the correct format.

CAUSE

These error messages can occur on an IBM Aptiva 2168-A92 or Acer computer with earlier versions of IBM Mwave sound card drivers.

RESOLUTION

To resolve this issue, contact IBM or Acer to inquire if an Mwave sound card driver update is available for your IBM Aptiva computer.

MORE INFORMATION

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Keywords: kbenv kberrmsg kbfaq kbfatalexerr0e kbhardware kbprb KB191195

Microsoft KB Archive/191195

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