Article ID: 190813
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q190813
SYMPTOMS
The information store does not start and the following Event IDs are logged in the application Log:
EventID 145
SOURCE: ESE97
TYPE: ERROR
CATEGORY: GENERAL
MSExchangeIS ((291) ) The database engine could not access the file
called C:\exchsrvr\MDBDATA\edb.log.
Event ID 1120
SOURCE: MSEXCHANGEIS
TYPE: ERROR
CATEGORY: GENERAL
Error 0xfffffbf8 initializing the Microsoft Exchange Server Information
Store database.
Event ID 5000
SOURCE: MSEXCHANGEIS
TYPE: ERROR
CATEGORY: GENERAL
Unable to initialize the Microsoft Exchange Information Store service.
Error 0xfffffbf8.
CAUSE
The Microsoft Exchange Server computer was not shut down gracefully and/or the operating system experienced a device error that forced the computer to hang.
WORKAROUND
Restore from backup.
Keywords: kbprb KB190813
