Article ID: 190692
Article Last Modified on 1/23/2007
APPLIES TO
- Microsoft Windows 98 Standard Edition
This article was previously published under Q190692
SYMPTOMS
When you upgrade your Microsoft Windows 3.1x-based computer running the Novell NetWare VLM network client, a dial-up adapter is also installed, and this adapter may not work correctly.
CAUSE
This issue can occur because during an upgrade, Windows 98 Setup installs a dial-up adapter if it is not already installed.
RESOLUTION
To resolve this issue, use the appropriate method:
Remove the Dial-Up Adapter
If you do not want to use a dial-up adapter, you can remove it. To do so, use the following steps:
- Click Start, point to Settings, click Control Panel, and then double-click Network.
- Click Dial-Up Adapter, click Remove, and then click OK.
- Restart your computer.
Install Transmission Control Protocol/Internet Protocol (TCP/IP)
If you want to use the dial-up adapter, but TCP/IP is not installed, you can install this protocol. To do so, use the following steps:
- Click Start, point to Settings, click Control Panel, and then double-click Network.
- Click Protocol, click Add, click Microsoft in the Manufacturers box, click TCP/IP, and then click OK.
- Restart your computer.
Additional query words: 98
Keywords: kb3rdparty kb3rdpartynetclient kbnetwork kbprb KB190692
