Article ID: 189894
Article Last Modified on 5/22/2003
APPLIES TO
- Microsoft Works 4.5a
- Microsoft Word 97 Service Pack 2
This article was previously published under Q189894
SYMPTOMS
If you install Works 4.5a after installing Microsoft Word 97 Service Release 2 (SR-2), the Word 97 SR-2 thesaurus is replaced by the Works 4.5a thesaurus. The Works 4.5a thesaurus does not function properly and the following will occur:
- In Works 4.5a, when you try to use the thesaurus, you will receive the following error message: -or-
- In Word 97 SR-2, when you try to use the thesaurus, one of the following occurs:
- Word tries to use the United Kingdom thesaurus even though you are set up for US English; hence you receive the following error message:
-or-
- Nothing happens when you try to use the thesaurus.
- Word tries to use the United Kingdom thesaurus even though you are set up for US English; hence you receive the following error message:
RESOLUTION
Reinstall Word 97 SR-2 to replace the Works 4.5 thesaurus with the Word 97 SR-2 thesaurus.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.
MORE INFORMATION
For more information about installing Word 97 SR-2, please see the following article in the Microsoft Knowledge Base:
151261 OFF97: How to Obtain and Install MS Office 97 SR-2
Additional query words: err msg
Keywords: kbprb KB189894
