Article ID: 188998
Article Last Modified on 11/19/2003
APPLIES TO
- Microsoft BackOffice Small Business Server 4.0
- Microsoft BackOffice Small Business Server 4.0a
- Microsoft BackOffice Small Business Server 4.5
This article was previously published under Q188998
SYMPTOMS
After you create a duplicate RAS phonebook entry for the same provider and associate it with a second modem, the Proxy server is configured to use one modem and the Exchange Internet Mail Service is configured to use the other. When both the Proxy server and the Internet Mail Service attempt to dial at the same time, you receive a duplicate name error and both processes fail.
RESOLUTION
Use the same RAS phonebook entry for both the Proxy and Internet Mail Service. You can also use two different RAS phonebook entries with two different providers.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Additional query words: smallbiz
Keywords: kbnofix kbprb KB188998
