Article ID: 188975
Article Last Modified on 9/11/2002
APPLIES TO
- Microsoft Excel 98 for Macintosh
This article was previously published under Q188975
SYMPTOMS
In Microsoft Excel 98 Macintosh Edition, when you open a file that was created in an earlier version of Excel, you may receive the following error message:
And you are unable to open the file.
CAUSE
This error message may occur when both of the following conditions are true:
- The file originated in a version of Microsoft Excel earlier than Microsoft Excel 98 Macintosh Edition.
-and-
- The file is corrupted.
RESOLUTION
To open the file in Excel 98, follow these steps:
- Start Microsoft Excel for the Macintosh, version 5.0 on a computer other than the computer where the file was created.
NOTE: If Microsoft Excel for the Macintosh, version 5.0 is not available, you may instead use Microsoft Excel for Windows, versions 5.0, 7.0 or 97.
- Open the file.
- On the File menu, click Save.
- On the File menu, click Close.
You should now be able to open the file in Microsoft Excel 98.
If you are still unable to open the file in Microsoft Excel 98 after following these steps, there are several other techniques you can use to recover your workbook. For additional information about recovering damaged workbooks, please see the following article in the Microsoft Knowledge Base:
142117 XL: Summary of Methods to Recover Data from Corrupted Files
STATUS
Microsoft has confirmed this to be a problem in Microsoft Excel 98 Macintosh Edition.
Additional query words: XL98 corrupt
Keywords: kberrmsg kbconversion kbprb KB188975
