Article ID: 188829
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q188829
SYMPTOMS
When you send a message to a Microsoft Exchange Server computer, the default font color may be set to black when the message is converted to Rich Text Format (RTF), instead of being set to Automatic. As a result, if you open the message on a computer on which the default background color is set to black, you cannot view the text in the message.
RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:
191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 2.
Additional query words: auto internet mail service ims internet mail connector imc
Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB188829
