Article ID: 188246
Article Last Modified on 5/10/2007
APPLIES TO
- Microsoft Windows Millennium Edition
- Microsoft Windows 98 Second Edition
- Microsoft Windows 98 Standard Edition
This article was previously published under Q188246
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:
SYMPTOMS
When you attempt to put Windows 98 or Windows Millennium Edition (Me) in Standby mode, you may receive the following error message:
If you close all programs and attempt to put Windows 98/Me into Standby mode again, you receive the same error message.
CAUSE
This behavior can occur if a program, driver, or hardware device is preventing Windows 98 from going into Standby mode. This is also referred to as a "veto" of the suspend command Windows 98/Me sends to the computer's BIOS.
RESOLUTION
To resolve this behavior, use the Power Management Trouble Shooter (Pmtshoot.exe) tool to determine which program, driver, or hardware device is preventing Windows 98 from going into Standby mode. For information about how to obtain and use the Pmtshoot.exe tool, please see the following article in the Microsoft Knowledge base:
ARTICLE-ID: 185949
TITLE : Description of the Power Management Trouble Shooter Tool
Additional query words: HWSYSAPM HWMON w98sstop w98sesstop apm acpi power scarlet pmtshoot block blocking sleep stand by wake awake awaken trap error w98standby
Keywords: kbenv kbhardware kbpowerman kbprb KB188246
