Article ID: 188021
Article Last Modified on 11/21/2000
APPLIES TO
- Microsoft Outlook 98 Standard Edition
This article was previously published under Q188021
NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only".
For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:
257824 OL2000: Differences Between Outlook and Outlook Express
SYMPTOMS
After you import items created in Eudora to the Address Book in Microsoft Outlook 98, you notice recipients that were defined in Eudora Nicknames are imported as individual items with strange entries consisting of shifted elements of the e-mail addresses in the Name field of both the Contacts and Address Book. The actual Nicknames, which Outlook users know as Groups, are converted.
CAUSE
Eudora uses only e-mail addresses in Nicknames, so Outlook uses the e-mail address elements to make a name for the Contact. Names must be manually entered in place of the incorrect names since the Eudora Nicknames use only addresses.
RESOLUTION
Importing Addresses Using the Windows Address Book
An alternate method of converting addresses from the Eudora Nicknames list is to use the import function of the Windows Address Book (WAB). To import using the WAB, follow these steps:
- Click the Start button, click Run and then type WAB in the Open box.
- On the File menu of the Address Book, click Import and then Address Book.
- In the Address Book Import Tool, click to select "Eudora Pro or Light Address Book (through v3.01)." Click OK.
- On the Tools menu, click Options and click to select, "Share contact information among Microsoft Outlook and other applications. Address book data will be stored in the Microsoft Outlook Contact Store." This option ensures that the WAB addresses appear in Contacts.
- To use a Group converted from a Eudora Nickname list, open a new Mail message and click To. Select the Group or Contact from the list.
REFERENCES
Eudora is manufactured by Qualcomm, Inc., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.
Additional query words: 98 distribution list
Keywords: kbprb KB188021
