Article ID: 187604
Article Last Modified on 3/22/2007
APPLIES TO
- MSN Money
- MSN Money Plus
This article was previously published under Q187604
SYMPTOMS
When you download the ActiveX controls that are required to display the MSN Money Investing Web page, you may receive the following error message:
Additionally, you may see a red X where you expect to see the ActiveX controls.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
165954 You receive a "The servers are currently unavailable" error message or you see a red "X" instead of the Investment Toolbox Portfolio when you try to install the Investment Toolbox at MSN Money
Note When Microsoft updates the MSN Money Investing controls, you must download the new versions before the controls work.
CAUSE
This issue may occur if the security setting in Microsoft Internet Explorer is configured too high. Alternatively, this issue may occur if some third-party firewall or security program is restricting access.
RESOLUTION
To resolve this issue, reduce the security settings for the MSN Money Web site in Internet Explorer. To do this, follow these steps:
- Start Internet Explorer.
- On the Tools menu, click Internet Options, and then click the Security tab.
- In the Select a Web content zone to specify its security settings box, click Trusted sites, and then click Sites.
- Click to clear the Require server verification (https:) for all sites in this zone check box.
- In the Web sites: box, type the following Web addresses:
- Click Add, click OK, and then click OK to close Internet Options.
If you are using a third-party firewall, antivirus, or Internet security software, view the product documentation from the manufacturer of the product for information about how to permit Web site access.
For information about how to contact your hardware manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416 Hardware and software vendor contact information, A-K
60781 Hardware and software vendor contact information, L-P
60782 Hardware and software vendor contact information, Q-Z
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
Additional query words: MoneyCentral investor 6.00 kbimu INV 29995 Security Content
Keywords: kberrmsg kbenv kbprb KB187604
