Article ID: 187323
Article Last Modified on 1/23/2007
APPLIES TO
- Microsoft Windows 98 Standard Edition
This article was previously published under Q187323
SYMPTOMS
When you attempt to put Windows 98 in Standby mode by clicking Start, clicking Shut Down, clicking Stand By, and then clicking OK, you may receive the following error message:
CAUSE
This behavior can occur if Diamond Multimedia/NetCommander ISDN adapter drivers are installed on your computer. These drivers prevent Windows 98 from going into Standby mode.
RESOLUTION
To resolve this issue, contact Diamond Multimedia Technical Support to inquire about the availability of updated drivers.
MORE INFORMATION
For information about how to contact Diamond Multimedia, query in the Microsoft Knowledge Base for one of the following articles:
ARTICLE-ID: 65416
TITLE : Hardware and Software Third-Party Vendor Contact List, A-K
ARTICLE-ID: 60781
TITLE : Hardware and Software Third-Party Vendor Contact List, L-P
ARTICLE-ID: 60782
TITLE : Hardware and Software Third-Party Vendor Contact List, Q-Z
The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.
Additional query words: w98standby
Keywords: kb3rdparty kberrmsg kbpowerman kbprb KB187323
