Microsoft KB Archive/186738

Knowledge Base

Reinstalling Windows 98 or Windows Me Causes Safe Recovery Error Message

Article ID: 186738

Article Last Modified on 1/23/2007

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APPLIES TO

• Microsoft Windows Millennium Edition
• Microsoft Windows 98 Standard Edition

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This article was previously published under Q186738

SYMPTOMS

If you upgrade a Microsoft Windows 95-based computer running Internet Explorer version 4.0 or 4.01 to Windows 98 or Windows Millennium Edition (Me), uninstall Windows 98 or Windows Me, and then reinstall Windows 98 or Windows Me, you may receive the following error message:

Safe Recovery

Setup encountered a problem or did not complete a previous installation. If you click Use Safe Recovery, Setup will restart file copying where it left off.

Not selecting Safe Recovery will restart the file copy process from the beginning.

You are then prompted to choose either Use Safe Recovery or Do Not Use Safe Recovery.

RESOLUTION

To resolve this issue and continue the Windows 98 or Windows Me Setup program, choose either Use Safe Recovery or Do Not Use Safe Recovery.

STATUS

The Safe Recovery error message under these conditions does not indicate a problem, it does not affect the functionality of the Setup program, and it can be safely ignored.

Additional query words: 98 95 4.00

Keywords: kberrmsg kbprb kbsetup KB186738

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