Microsoft KB Archive/186544

Knowledge Base

Terminal Server Error Messages: 3100 to 3199

Article ID: 186544

Article Last Modified on 11/1/2006

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APPLIES TO

• Microsoft Windows NT Server 4.0, Terminal Server Edition

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This article was previously published under Q186544

SUMMARY

This article describes Terminal Server error messages 3100 to 3199.

MORE INFORMATION

Error 3100

The operation failed because a network software error occurred.

Explanation: A software error occurred.

Action: Contact technical support.

Error 3101

The system ran out of a resource controlled by the *** option.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The system required more of a resource than was available.

Action: Change the value of the listed option in the configuration file to allow the system to access more of the resource.

Error 3102

The service failed to obtain a long-term lock on the segment for network control blocks (NCBs). The error code is the data.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. A software error occurred.

Action: Contact technical support.

Error 3103

The service failed to release the long-term lock on the segment for network control blocks (NCBs). The error code is the data.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. A software error occurred.

Action: Contact technical support.

Error 3104

There was an error stopping service ***. The error code from NetServiceControl is the data.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. A software error occurred.

Action: Contact technical support.

Error 3105

Initialization failed because of a system execution failure on path ***. The system error code is the data.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. A software error occurred.

Action: Contact technical support.

Error 3106

An unexpected network control block (NCB) was received. The NCB is the data.

Explanation: A software error occurred.

Action: Contact technical support.

Error 3107

The network is not started.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. A program or command could not run because LAN Manager is not started or installed.

Action: Check that LAN Manager is installed and that the Workstation service is started. Then type the command again.

Error 3108

A DosDevIoctl or DosFsCtl to NETWKSTA.SYS failed. The data shown is in this format: DWORD approx CS:IP of call to ioctl or fsctl WORD error code WORD ioctl or fsctl number

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. A software error occurred.

Action: Contact technical support.

Error 3109

Unable to create or open system semaphore ***. The error code is the data.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. A software error occurred.

Action: Contact technical support.

Error 3110

Initialization failed because of an open/create error on the file ***. The system error code is the data.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. A software error occurred.

Action: Contact technical support.

Error 3111

An unexpected NetBIOS error occurred. The error code is the data.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. A software error occurred.

Action: Contact technical support.

Error 3112

An illegal server message block (SMB) was received. The SMB is the data.

Explanation: A software error occurred.

Action: Contact technical support.

Error 3113

Initialization failed because the requested service *** could not be started.

Explanation: A software error occurred.

Action: Contact technical support.

Error 3114

Some entries in the error log were lost because of a buffer overflow.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The error log is full, and one or more error log entries have been lost.

Action: If you want to save the current error log file, copy it to another filename. Then clear the error log. You may do this remotely with Event Viewer.

Error 3120

Initialization parameters controlling resource usage other than net buffers are sized so that too much memory is needed.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The server's main information segment is larger than the largest segment that can be allocated.

Action: Decrease the values for one or more of the following entries in the server's configuration file:

MAXCHDEVJOB MAXCONNECTIONS MAXOPENS MAXCHDEVQ MAXLOCKS MAXSHARES MAXCHDEVS

Then, restart the Server service.

Error 3121

The server cannot increase the size of a memory segment.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The server cannot increase the size of a memory segment.

Action: Be sure that the MEMMAN entry in the server's CONFIG.SYS file allows swapping and that there is at least 1 megabyte of free space on the swap disk. The swap disk is specified by the SWAPPATH entry in the Config.sys file. You could also decrease the value of the NUMBIGBUF entry in the server's configuration file.

Error 3122

Initialization failed because account file *** is either incorrect or not present.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The user accounts database, Net.acc, is missing, damaged, or in a format that is incompatible with this version of LAN Manager.

Action: Copy the backup file, Netacc.bkp, to Net.acc. If Netacc.bkp does not exist, copy Net.acc or Netacc.bkp from a backup floppy or from the LAN Manager distribution disks. If you have upgraded your LAN Manager software, you may need to convert the user accounts database to a new format. See the instructions that came with your upgrade.

Error 3123

Initialization failed because network *** was not started.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. All networks named in the SRVNETS entry of the server's configuration file must use the LAN Manager workstation software.

Action: Be sure that all networks named in the SRVNETS entry of the server's configuration file are also named in the WRKNETS entry of that file.

Error 3124

The server failed to start. Either all three chdev parameters must be zero or all three must be nonzero.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The configuration entries CHARWAIT, CHARTIME, and CHARCOUNT must all be zero or must all have non-zero values.

Action: Correct the entries and restart the Server service.

Error 3125

A remote API request was halted due to the following invalid description string: ***.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The server received an invalid request to run a command. The request may have been damaged by the network.

Action: No action is needed. If this error occurs frequently, contact technical support.

Error 3126

The network *** ran out of network control blocks (NCBs). You may need to increase NCBs for this network. The following information includes the number of NCBs submitted by the server when this error occurred:

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The server found a resource shortage in a network driver when it tried to issue a network control block (NCB).

Action: Be sure that the NETn entries in the configuration file specify valid NetBIOS device drivers and that these device drivers are in the Lanman\Drivers folder. Also, be sure that the Config.sys file contains a DEVICE line specifying the absolute paths of the device drivers. You may be able to increase the NCBs for the listed network by changing an option in the network's NETn entry in the configuration file. See the installation guide that came with your network adapter for information about those options. If you need assistance, contact your network administrator.

Error 3127

The server cannot create the *** mailslot needed to send the ReleaseMemory alert message. The error received is:

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The server cannot respond to a ReleaseMemory alert. Otherwise, the server is functioning normally.

Action: No action is needed.

Error 3128

The server failed to register for the ReleaseMemory alert, with recipient ***. The error code from NetAlertStart is the data.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The server cannot respond to a ReleaseMemory alert. Otherwise, the server is functioning normally.

Action: No action is needed.

Error 3129

The server cannot update the AT schedule file. The file is corrupted.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The schedule file, Sched.log, in the LOGS directory, is damaged.

Action: Restore the schedule file from a backup copy, or delete the file and create a new one using the AT utility.

Error 3130

The server encountered an error when calling NetIMakeLMFileName. The error code is the data.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The server could not find the Net.msg file.

Action: The NET.MSG file should be in the Lanman\Netprog folder. If it is not there, copy it from the LAN Manager distribution disks.

Error 3131

Initialization failed because of a system execution failure on path ***. There is not enough memory to start the process. The system error code is the data.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. There is not enough memory available to run the Server service.

Action: Stop other applications and services (except the Workstation service) that are running on the computer and try again. If the problem continues, you will have to add memory to the computer.

Error 3132

Longterm lock of the server buffers failed. Check swap disk's free space and restart the system to start the server.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The server was unable to access required memory.

Action: Be sure there is at least 1 megabyte of free space on the swap disk. The swap disk is specified by the SWAPPATH entry in the Config.sys file. Then, restart the computer and try to start the Server service again.

Error 3140

The service has stopped due to repeated consecutive occurrences of a network control block (NCB) error. The last bad NCB follows in raw data.

Explanation: A software error occurred.

Action: Contact technical support.

Error 3141

The Message server has stopped due to a lock on the Message server shared data segment.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. A software error occurred.

Action: Contact technical support.

Error 3150

A file system error occurred while opening or writing to the system message log file ***. Message logging has been switched off due to the error. The error code is the data.

Error 3151

Unable to display message POPUP due to system VIO call error. The error code is the data.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The Messenger service could not display a message because an error occurred while the message box was being created.

Action: If message logging was on, the message was still logged to the file and can be viewed by displaying or printing the message log file.

Error 3152

An illegal server message block (SMB) was received. The SMB is the data.

Explanation: A software error occurred.

Action: Contact technical support.

Error 3160

The workstation information segment is bigger than 64K. The size follows, in DWORD format:

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The workstation's main information segment is larger than the largest segment that can be allocated.

Action: Decrease the values for one or more of the following entries in the [workstation] section of the configuration file. If you need assistance, contact your network administrator.

MAXCMDS NUMCHARBUF NUMWORKBUF MAXTHREADS NUMDGRAMBUF SIZCHARBUF NUMALERTS NUMSERVICES SIZERROR

After you change the configuration file, restart the Workstation service. If you change the MAXCMDS or MAXTHREADS entry, you will have to restart the computer.

Error 3161

The workstation was unable to get the name-number of the computer.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. A software error occurred.

Action: Contact technical support.

Error 3162

The workstation could not initialize the Async NetBIOS Thread. The error code is the data.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. A software error occurred.

Action: Contact technical support.

Error 3163

The workstation could not open the initial shared segment. The error code is the data.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The Workstation service may have been started improperly. Always use the NET START command to start the workstation; do not run Wksta.exe directly.

Action: To start the Workstation service, type: NET START WORKSTATION

If more problems occur, contact technical support.

Error 3164

The workstation host table is full.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The internal table that maintains information about network servers is full. You can access all network servers normally, but you may not be able to see all servers when you type the NET VIEW command. This happens only on very large networks.

Action: Contact your network administrator. Your administrator may want to divide the network into domains, using the DOMAIN entry in each computer's configuration file.

Error 3165

A bad mailslot server message block (SMB) was received. The SMB is the data.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. A software error occurred.

Action: Contact technical support.

Error 3166

The workstation encountered an error while trying to start the user accounts database. The error code is the data.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The Workstation service failed to start the user accounts database.

Action: Contact technical support.

Error 3167

The workstation encountered an error while responding to an SSI revalidation request. The function code and the error codes are the data.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. A software error occurred.

Action: Contact technical support.

Error 3170

The Alerter service had a problem creating the list of alert recipients. The error code is ***.

Explanation: A software error occurred.

Action: Contact technical support.

Error 3171

There was an error expanding *** as a group name. Try splitting the group into two or more smaller groups.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. An error occurred when LAN Manager tried to identify the members of the specified group. The group is probably too large.

Action: Split the group into two or more smaller groups.

Error 3172

There was an error sending *** the alert message - (***) The error code is ***.

Explanation: An error occurred when an alert message was sent. The user name designated to receive the alert may no longer exist.

Action: Use Server Manager to repair the error.

Error 3173

There was an error in creating or reading the Alerter mailslot. The error code is ***.

Explanation: A software error occurred.

Action: Verify that the Alerter service has been started. If the service has already been started, contact technical support.

Error 3174

The server could not read the AT schedule file.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. LAN Manager cannot read the schedule file because the file is damaged.

Action: Restore the schedule file from a backup copy, if you have one. If not, delete the file and create a new one with the AT utility.

Error 3175

The server found an invalid AT schedule record.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The schedule file contains a record with an invalid format.

Action: Restore the schedule file from a backup copy. If you do not have one, delete the AT schedule file and create a new one with the AT utility.

Error 3176

The server could not find an AT schedule file so it created one.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The server created a schedule file.

Action: No action is needed.

Error 3177

The server could not access the *** network with NetBiosOpen.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The server could not start one of its networks.

Action: Be sure that each network listed in the SRVNETS entry in the server's configuration file has a corresponding entry in the [networks] section of the configuration file.

Error 3178

The AT command processor could not run ***.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. You used the AT utility to specify a program that could not run.

Action: Check the filename of the program you tried to schedule. If it is in a directory that is not on the computer's search path, be sure to specify its full path. Be sure that all programs you schedule are executable.

Error 3180

WARNING: Because of a lazy-write error, drive *** now contains some corrupted data. The cache is stopped.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. An error occurred when the lazy-write process tried to write to the specified hard disk.

Action: Run CHKDSK on the specified drive to check for problems with the disk or the files affected by the lazy-write process.

Error 3181

A defective sector on drive *** has been replaced (hotfixed). No data was lost. You should run CHKDSK soon to restore full performance and replenish the volume's spare sector pool. The hotfix occurred while processing a remote request.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The fault-tolerance system found a bad disk sector and rerouted data to a good sector (this is called hotfixing). No data was lost.

Action: Run CHKDSK soon to ensure that enough good disk sectors are available for hotfixing.

Error 3182

A disk error occurred on the HPFS volume in drive ***. The error occurred while processing a remote request.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. An error occurred during an operation on the listed disk because of problems with the disk. The operation probably did not succeed.

Action: Retry the operation. If the problem persists and you are unable to recover data from the disk, use backups of the affected files, if you have any.

Error 3183

The user accounts database (NET.ACC) is corrupted. The local security system is replacing the corrupted NET.ACC with the backup made at ***. Any updates made to the database after this time are lost.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The user accounts database file is damaged, so the backup file made at the listed date is now being used. Changes made to the user accounts database since this time were lost. Local security is still in effect.

Action: To update the user accounts database, retype changes made to it since the listed date.

Error 3184

The user accounts database (NET.ACC) is missing. The local security system is restoring the backup database made at ***. Any updates made to the database made after this time are lost.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The user accounts database file is missing, so the backup file made at the listed date is now being used. Changes made to the user accounts database since this time were lost. Local security is still in effect.

Action: To update the user accounts database, retype changes made to it since the listed date.

Error 3185

Local security could not be started because the user accounts database (NET.ACC) was missing or corrupted, and no usable backup database was present. THE SYSTEM IS NOT SECURE.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. Local security could not start because the user accounts database file, Net.acc, is missing or damaged and no backup file exists on the hard disk.

Action: Restore Net.acc from a backup. The backup file will be named either Net.acc or Netacc.bkp. Then restart the computer. If there is no backup, reinstall LAN Manager using the Setup program.

Error 3186

Local security could not be started because an error occurred during initialization. The error code returned is ***. THE SYSTEM IS NOT SECURE.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. Local security could not start because of the listed error.

Action: Find and correct the cause of the listed error, and then restart the computer.

Error 3190

A NetWksta internal error has occurred: ***

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. A software error occurred.

Action: Contact technical support.

Error 3191

The redirector is out of a resource: ***.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The workstation is out of the specified resource.

Action: Adjust the workstation's configuration file to increase the amount of this resource. If you need assistance, contact your network administrator.

Error 3192

A server message block (SMB) error occurred on the connection to ***. The SMB header is the data.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. An error occurred on a request that was sent to the specified server. The workstation may have been connected to a resource that is no longer shared.

Action: Ask a network administrator to reshare the resource so that you can use it. If this solution fails, contact technical support.

Error 3193

A virtual circuit error occurred on the session to ***. The network control block (NCB) command and return code is the data.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The connection between your workstation and the specified server was unexpectedly broken. The server may have been restarted or a network problem may have occurred.

Action: If the server was restarted, retry the operation to reestablish the connection. If you need more assistance, contact technical support. This message displays a network control block (NCB) value and the NCB error that was returned. Save this information for technical support.

Error 3194

Hanging up a stuck session to ***.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The session with the specified server was ended because the server stopped responding.

Action: Ask your network administrator if the server is running. If so, reconnect to the server. The amount of time a workstation waits for a server to respond to a request is determined by the SESSTIMEOUT entry in the workstation's configuration file. If your sessions with servers are frequently ended by this error, you may want to increase the value of SESSTIMEOUT. If you need assistance, contact your administrator.

Error 3195

A network control block (NCB) error occurred (***). The NCB is the data.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. An unexpected network control block (NCB) error occurred on the session with the specified server. The server may have been restarted, or a network problem may have occurred.

Action: Ask your network administrator if the server was recently restarted. If you need more assistance, contact technical support. This message displays an NCB value and the NCB error that was returned. Save this information for technical support.

Error 3196

A write operation to *** failed. Data may have been lost.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. An attempt to write data to a file failed.

Action: See if the specified disk is full. Also, be sure that you have write permission for the target file.

Error 3197

Reset of driver *** failed to complete the network control block (NCB). The NCB is the data.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The specified NetBIOS driver found a problem that required the network adapter card to be reset. Resetting the card did not solve the problem.

Action: Contact technical support.

Error 3198

The amount of resource *** requested was more than the maximum. The maximum amount was allocated.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The amount of the listed resource requested was more than the maximum. The maximum amount was allocated.

Action: Ask your network administrator check the workstation's configuration.

Keywords: kbinfo KB186544

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