Article ID: 186223
Article Last Modified on 5/24/2007
APPLIES TO
- Microsoft Outlook 8.0 Exchange Server Edition for Macintosh
This article was previously published under Q186223
SYMPTOMS
When you compose a new message using Microsoft Outlook for Macintosh, on the View menu, the Formatting Toolbar command appears dimmed.
CAUSE
Outlook for Power Macintosh, which ships with Microsoft Exchange Server version 5.5, disables this feature when running on the Macintosh Operating System (OS) 8.0 or higher.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Outlook for Macintosh, Exchange Server Edition, version 8.0.
MORE INFORMATION
These problems occur due to a change made in Macintosh OS 8.0, not Microsoft Exchange Server or Outlook. Microsoft is working closely with Apple to resolve these issues and will post more information here in the Microsoft Knowledge Base as it becomes available.
REFERENCES
For more information on the operating system requirements and features of Outlook for Macintosh, please see the following article in the Microsoft Knowledge Base:
178124 XCLN: Microsoft Outlook for Macintosh and Windows 3.1x
For more information about other known issues with Microsoft Exchange Server and Macintosh OS 8.0, see the following article in the Microsoft Knowledge Base:
172900 XCLN: Macintosh Client Hangs After Message Color is Changed
Additional query words: Mac gray grayed grey missing
Keywords: kbbug kbpending KB186223
