Article ID: 186149
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Internet Explorer 1.0
- Microsoft Internet Explorer 2.0
- Microsoft Internet Explorer 3.0
- Microsoft Internet Explorer 3.01
- Microsoft Internet Explorer 3.02
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Internet Explorer 4.01 128-Bit Edition
- Microsoft Internet Explorer 5.0
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.5
- Microsoft Internet Explorer 3.2
- Microsoft Internet Explorer 4.0 128-Bit Edition
This article was previously published under Q186149
SYMPTOMS
If you are using Program Manager (Progman.exe) as your Windows shell, and you attempt to use the Run command on the File menu to access a folder on your local hard disk or on a shared network drive, you may receive the following error message when you click OK in the Run dialog box
where <folder> is <drive letter>:\<folder> if the folder is on your local hard disk, or \\<computer name>\<folder> if the folder is on a shared network drive.
When you click OK, the folder you are trying to access is opened.
CAUSE
This problem can occur if Internet Explorer 4.0 or 4.01 is installed with the Windows Desktop Update component.
RESOLUTION
To work around this problem, use either of the following methods:
Method 1
Change the Windows shell to Explorer (Explorer.exe). To do so, follow these steps:
- On the File menu, and click Run.
- In the Command Line box, type system.ini, and then OK.
Disable the following line in the [Boot] section of the System.ini file by placing a semicolon (;) at the beginning of the line:
shell=progman.ini
Type the following line beneath the line you disabled in step 3:
shell=explorer.exe
- On the File menu, click Save, and then click Exit on the File menu.
- Restart your computer.
Method 2
Remove the Windows Desktop Update component. For information about how to do so, please see the following article in Microsoft Knowledge Base:
165695 How to Add or Remove Windows Desktop Update
STATUS
Microsoft has confirmed this to be a problem in Microsoft Internet Explorer versions 4.0 and 4.01.
Keywords: kberrmsg kbprb KB186149