Article ID: 185354
Article Last Modified on 1/23/2007
APPLIES TO
- Microsoft Windows 98 Standard Edition
This article was previously published under Q185354
SYMPTOMS
When you attempt to install Windows 98, you may receive the following error message:
CAUSE
This behavior can occur when you upgrade Microsoft Windows 3.1 to Windows 98 on an AST computer that is using AST's Desktop.exe program instead of Program Manager as the interface (or "shell").
RESOLUTION
To resolve this issue, follow these steps:
- Click Cancel to quit Setup.
- Using a text editor (such as Notepad), open the System.ini file. By default, the System.ini file is located in the Windows folder.
- Locate the "shell=<path>\desktop.exe" line in the [Boot] section of the System.ini file, and then disable it by placing a semicolon (;) at the beginning of the line.
Add the following line beneath the line you disabled in step 3:
shell=progman.exe
- Save and then close the System.ini file.
- Restart Windows 3.1, and then run Setup again.
MORE INFORMATION
If you attempt to close the Desktop.exe program using Task Manager by pressing CTRL+ESC, clicking Desktop.exe, and then clicking End Task, Windows 3.1 attempts to quit. This behavior occurs because you are using the Desktop.exe program as the Windows 3.1 interface (or "shell").
For additional information about this issue, please see the following article in the Microsoft Knowledge Base:
ARTICLE-ID: 131663
TITLE : Setup Error Message: Error SU0358
Additional information about this error message is located in the Windows 98 Resource Kit, Chapter 2, page 44.
Additional query words: 98
Keywords: kberrmsg kbprb kbsetup KB185354