Article ID: 185203
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Server 4.0, Terminal Server Edition
- Microsoft Windows NT Workstation 4.0 Developer Edition
- Microsoft Windows NT Server 4.0 Standard Edition
This article was previously published under Q185203
SYMPTOMS
The print spooler may stop responding (hang), using all available CPU time for a single CPU.
CAUSE
A corrupted enhanced meta file (EMF) record embedded within the print stream can cause the spooler to enter an infinite loop. This uses all the available CPU time for a single processor and prevents the print job from completing.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
Additional query words: block printing format metafile
Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB185203
