Article ID: 185148
Article Last Modified on 10/4/2002
APPLIES TO
- Microsoft Word 98 for Macintosh
This article was previously published under Q185148
SYMPTOMS
When you click Fax for Fax Setup on the File menu, Word may respond in the following ways:
- Word will quit with an Error Type 1
-or-
- It appears that the fax is being transmitted, but nothing happens.
NOTE: You will receive a similar problem when you attempt to fax from "FaxPrint" in the Chooser.
CAUSE
This problem occurs in Word 98 with STF Fax versions 3.2.1 and 3.2.3 because the Chooser is unable to select "FaxPrint" while in Word 98.
NOTE: STF Fax version 3.2.3 is only available bundles with the PowerBook model of Macintosh computers.
RESOLUTION
To resolve this problem, contact STF Technologies to receive STF Fax version 3.2.5 and the E-update patch.
MORE INFORMATION
The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
For information about how to contact STF Technologies, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
Additional query words: 3.2.5-E update errors crash freeze hang
Keywords: kbbug kbnofix kb3rdparty KB185148
