Article ID: 185062
Article Last Modified on 7/16/2007
APPLIES TO
- Microsoft Word 98 for Macintosh
This article was previously published under Q185062
SYMPTOMS
You will experience a long delay after clicking Print in the Envelopes And Labels dialog box.
NOTE: This does not occur when printing from the Labels tab.
CAUSE
This problem occurs when you use the Apple LaserWriter driver version 8.4 or later.
WORKAROUND
To work around this problem, install a version of the LaserWriter driver earlier than version 8.4.
You can obtain the Apple LaserWriter driver from:
Apple Corporation
URL: http://www.apple.com/support/downloads/
Phone: (800) 767-2559 (Technical Support)
For information about how to contact Apple Corporation, query in the Knowledge Base for one of the following articles:
65416 Hardware and Software Third-Party Vendor Contact List, A-K
60781 Hardware and Software Third-Party Vendor Contact List, L-P
60782 Hardware and Software Third-Party Vendor Contact List, Q-Z
The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.
The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
Keywords: kbbug kbenvelope kbfix KB185062
