Article ID: 183808
Article Last Modified on 6/5/2007
APPLIES TO
- Microsoft Internet Explorer 1.0
- Microsoft Internet Explorer 2.0
- Microsoft Internet Explorer 3.0
- Microsoft Internet Explorer 3.01
- Microsoft Internet Explorer 3.02
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Internet Explorer 4.01 128-Bit Edition
- Microsoft Internet Explorer 5.0
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.5
- Microsoft Internet Explorer 3.2
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Internet Explorer 2.0
- Microsoft Internet Explorer 3.0
- Microsoft Internet Explorer 3.01
- Microsoft Internet Explorer 3.02
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Internet Explorer 4.01 128-Bit Edition
- Microsoft Internet Explorer 5.0
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.5
- Microsoft Windows 98 Standard Edition
This article was previously published under Q183808
SYMPTOMS
When your computer is configured to use Web view and you open a folder, you may receive the following error message:
CAUSE
This behavior can occur if any of your hypertext template (.htt) files are damaged.
RESOLUTION
When you finish the steps in each of the following sections, test to determine if the issue is resolved. If the issue is resolved, do not continue to the remaining sections. If the issue is not resolved, continue to the next section.
Extract the Appropriate .htt File
If you receive script errors only when you open one of the following folders, extract the appropriate related .htt file from the Ie4shl95.cab file for Internet Explorer 4.0 for Windows 95:
| Folder | Web view .htt file |
|---|---|
| Control Panel | Controlp.htt |
| My Computer | Mycomp.htt |
| Printers | Printers.htt |
For additional information about extracting files, click the article number below to view the article in the Microsoft Knowledge Base:
129605 How to Extract Original Compressed Windows Files
Remove Web Customization
If multiple folders are causing the script error, remove Web customization from any folder that generates the error message. To remove customization from a folder, use the following steps:
- Open the appropriate folder.
- On the View menu, click Customize This Folder, click Remove Customization, click Next, and then click Finish.
- Close the folder.
Remove and Reinstall the Windows Desktop Update Component
If the issue is not resolved, remove and reinstall the Windows Desktop Update component to refresh the .htt files. In Windows 98, reinstall Windows 98 to refresh the .htt files. For information about how to remove and reinstall the Windows Desktop Update component, please see the following article in the Microsoft Knowledge Base:
165695 How to Add or Remove Windows Desktop Update
Keywords: kberrmsg kbenv kbprb KB183808
