Microsoft KB Archive/183620

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Article ID: 183620

Article Last Modified on 7/15/2004



APPLIES TO

  • Microsoft Chat 2.1
  • Microsoft Chat 2.0
  • Microsoft Chat 2.1
  • Microsoft Chat 2.0



This article was previously published under Q183620

SYMPTOMS

When you accept a file transfer from another chat room member, you may receive the following message:

Connection failed.

CAUSE

This behavior can occur when both a network adapter and a dial-up adapter are listed in Network Properties.

RESOLUTION

To resolve this issue, download the updated Microsoft Chat 2.1a from the following Microsoft Web site:

NOTE: Because the Microsoft Web site is regularly updated, the site address may change without notice. If this occurs, link to the Microsoft home page at the following address:

MORE INFORMATION

If either computer has a network adapter and a dial-up adapter, only the primary adapter is used to transfer the file. If this fails, no attempt is made to negotiate with the secondary adapter.

For additional information about how to transfer a file with Microsoft Chat, please see the following article in the Microsoft Knowledge Base:

178309 How to Transfer a File in a Chat Room Using Microsoft Chat


Keywords: KB183620