Article ID: 183228
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Word 98 for Macintosh
This article was previously published under Q183228
SYMPTOMS
If you have MacComCenter and you attempt to fax from Microsoft Word 98 Macintosh Edition, you may receive an error or no message at all, but nothing is faxed.
MacComCenter is a communications suite with extensive fax, voice mail, and data functionality for the Macintosh family of computers. MacComCenter adds "Fax" to the File menu of most Macintosh programs.
CAUSE
"Fax" does not appear in the Word 98 File menu until you select the fax driver in the Chooser.
RESOLUTION
To fax from Word 98 using MacComCenter, follow these steps:
- On the Apple menu, click Chooser.
- In Chooser, select the fax driver.
- Close Chooser and return to Word.
You should now be able to fax from Word 98.
STATUS
Microsoft has confirmed this to be a problem between Smith-Micro MacComCenter faxing software versions 1.3.9 and 2.01 and Microsoft Word 98 Macintosh Edition.
REFERENCES
For information about how to contact Smith-Micro, Inc., click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416 Hardware and Software Third-Party Vendor Contact List, A-K
60781 Hardware and Software Third-Party Vendor Contact List, L-P
60782 Hardware and Software Third-Party Vendor Contact List, Q-Z
MacComCenter is manufactured by Smith-Micro Software, Inc., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.
Additional query words: MacCom Practical Peripherals Mac Com Center Smith Micro
Keywords: kb3rdparty kbbug kbnofix KB183228
