Article ID: 183169
Article Last Modified on 2/27/2007
APPLIES TO
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional Edition
- Microsoft Windows 2000 Datacenter Server
- Microsoft Windows NT Server 4.0 Standard Edition
- Microsoft Windows NT Workstation 4.0 Developer Edition
- Microsoft Windows NT Server 4.0 Enterprise Edition
This article was previously published under Q183169
SYMPTOMS
Windows NT computers, and those built on Windows NT technology, may stop responding (hang) with one or more of the following STOP error messages:
CAUSE
These errors may be caused by one or more of the following:
- Hardware failure (memory, processor, or motherboard).
- Anti-virus software that is running on your computer.
- Drivers installed by third-party software.
RESOLUTION
To resolve these behaviors, perform one or more of the following:
- Replace the faulty hardware. You may be able to determine the faulty hardware by running diagnostics provided by the manufacturer. Please contact the hardware manufacturer for more information.
- Disable any anti-virus software that is running on your computer. If the STOP errors no longer occur, contact the anti-virus software manufacturer about a possible upgrade.
- Disable any third-party drivers that may be running. If the STOP errors no longer occur, contact the third-party manufacturer about a possible upgrade.
MORE INFORMATION
For more information on specific causes and resolutions for these error messages, please query on the exact error message.
Additional query words: norton innoculan mcafee speeddisk 0x0a 0x01e 0x50 crash hang bluescreen
Keywords: KB183169
