Article ID: 183011
Article Last Modified on 10/3/2002
APPLIES TO
- Microsoft Outlook Express 4.01
- Microsoft Outlook Express 4.01
- Microsoft Outlook 98 Standard Edition
This article was previously published under Q183011
SYMPTOMS
- If you previously used Microsoft Outlook Express as your e-mail program and you upgrade to Microsoft Outlook 98, the Outlook Express icon on the desktop may be removed.
-or-
- After you install Outlook, Outlook Express appears to be missing from the Windows Program menu.
-or-
- After you install Outlook, it appears that you can only add new News accounts in Outlook Express.
RESOLUTION
Choose the resolution appropriate to your needs.
Create a Shortcut
If you want an icon for Outlook Express, you can create a shortcut to the Outlook Express program (msimn.exe) and place it on the Windows Desktop.
For more information on creating shortcuts, search on "shortcuts, adding to the desktop," using the Windows 95 Help Index.
Locate Outlook Express on the Program Menu
Outlook Express moved to a different location on the Programs menu. To start Outlook Express using the Programs menu, click Start, point to Programs, point to Internet Explorer, and click Outlook Express.
Method 3
If News is the only type of account you can add to Outlook Express, you mistakenly started the Microsoft Outlook Newsreader. The Outlook Newsreader appears on the Programs menu in the same location as Outlook Express, prior to installing Outlook. See the "Locate Outlook Express on the Program Menu" section for the correct way to start Outlook Express.
MORE INFORMATION
When you install Outlook and choose to upgrade from Outlook Express, the following occurs:
- Your account settings migrate to the Outlook Account manager.
- Outlook Express mail and address book items move to the default Outlook Personal Folders file.
- The Outlook Express icon may disappear from the Desktop.
Outlook Setup places two shortcuts in the Programs folder of the Start menu. One shortcut is Microsoft Outlook, and the other is Microsoft Outlook Newsreader. A command-line switch is added to the shortcut target of the Newsreader which disables the mail functionality of Outlook Express. It also turns off the ability to add new mail accounts.
This command-line switch is:
/outnews
Additional query words: gone
Keywords: kbhowto kbinterop KB183011
