Microsoft KB Archive/183000

Knowledge Base

WD97: Invalid Page Fault When You Insert Equation Editor Object

Article ID: 183000

Article Last Modified on 1/22/2007

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APPLIES TO

• Microsoft Word 97 Standard Edition

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This article was previously published under Q183000

SYMPTOMS

When you insert a Microsoft Equation Editor object in a Microsoft Word document, you may receive the following error message:

This program has performed an illegal operation and will be shut down. If the problem persists contact the program vendor.

When you click Details, you receive the following error message:

Eqnedt32 caused an invalid page fault in module Eqnedt32.exe.

CAUSE

This problem occurs when you use Microsoft Word 97 with Adobe Type Manager Deluxe 4.0.

RESOLUTION

Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows. This problem was corrected in Microsoft Word 97 Service Release 1 (SR-1) Patch.

To work around this problem until you obtain Word 97 SR-1, temporarily disable Adobe Type Manager (ATM) by modifying the System.ini file in the Windows folder. To do this, follow these steps:

1. Quit Word and all other active programs.
2. In Microsoft Notepad, open the System.ini file located in the Windows folder.
   
   NOTE: Make a backup copy of the System.ini file before you attempt to make any changes to the file.
3. In the [Boot] section, find the following lines for ATM:

   SYSTEM.DRV=ATMSYS.DRV
   ATM.SYSTEM.DRV=SYSTEM.DRV

4. At the start of these lines, type a semicolon (;), so the lines will read:

   ;SYSTEM.DRV=ATMSYS.DRV
   

   ATM.SYSTEM.DRV=SYSTEM.DRV

5. On a new line in the [Boot] section, type the following line:

   SYSTEM.DRV=SYSTEM.DRV

   NOTE: The [Boot] section of your System.ini should look similar to the following:

   [Boot]
   

   SYSTEM.DRV=ATMSYS.DRV
   

   ATM.SYSTEM.DRV=SYSTEM.DRV
   

   SYSTEM.DRV=SYSTEM.DRV

6. Save and close the System.ini file.
7. Restart Windows for your changes to take effect.

For additional information about disabling ATM, please see the following article in the Microsoft Knowledge Base:

69692 Disabling Adobe Type Manager from Windows

MORE INFORMATION

For more information about Adobe Type Manager Deluxe 4.0, please contact Adobe Systems Incorporated.

For information about how to contact Adobe Systems Incorporated, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Adobe Type Manager Deluxe 4.0 is manufactured by Adobe Systems Incorporated, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 8.00 ipf equation gp fault general protection

Keywords: kb3rdparty kbbug kberrmsg kbfix kbsyssettings KB183000

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