Article ID: 182744
Article Last Modified on 1/22/2007
APPLIES TO
- Microsoft Internet Explorer 5.0
- Microsoft Internet Explorer 5.0
- Microsoft Internet Explorer 4.01 Service Pack 1
- Microsoft Internet Explorer 4.0 128-Bit Edition
This article was previously published under Q182744
SYMPTOMS
When you connect to a Web page, you may receive the following error message:
CAUSE
This error message can occur because of an incompatibility between CyberMedia First Aid 98 and Internet Explorer, or because your security settings are set too high.
RESOLUTION
To resolve this issue, use the appropriate method:
Method 1
If you are using CyberMedia First Aid 98, contact CyberMedia Technical Support to inquire about obtaining a patch update for First Aid 98.
Method 2
If your security setting is too high, set it to medium. To do so, follow the appropriate steps:
Internet Explorer 4
Click Start, point to Settings, click Control Panel, double-click Internet, click the Security tab, click Medium (More Secure), and then click OK.
Internet Explorer 5
Click Start, point to Settings, click Control Panel, double-click Internet, click the Security tab, move the slider to Medium (More Secure), and then click OK.
Method 3
If you have recently applied the Java VM update, verify that you have the correct version of the Msjava.dll file:
- Java VM 2400 version: Msjava.dll, version 4.79.2436
- Java VM 3100 version: Msjava.dll, version 5.00.3167 or later
If you have applied the latest Java VM and the version of your Msjava.dll file is still 4.79.2435 or earlier, you need to apply the Java VM again. You can download the latest Java VM from:
MORE INFORMATION
The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.
Additional query words: 4.00
Keywords: kbenv kbprb KB182744
