Microsoft KB Archive/182417

Knowledge Base

OS/400 Version 3 Release 7 password synchronization may fail

Article ID: 182417

Article Last Modified on 2/22/2007

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APPLIES TO

• Microsoft SNA Server 3.0 Service Pack 4
• Microsoft SNA Server 4.0
• Microsoft SNA Server 3.0 Service Pack 2
• Microsoft SNA Server 4.0
• Microsoft SNA Server 4.0 Service Pack 4
• Microsoft Host Integration Server 2000 Standard Edition
• Microsoft Host Integration Server 2000 Service Pack 1

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This article was previously published under Q182417

SYMPTOMS

SNA Host Security Integration provides Windows Password Synchronization with AS/400s and mainframes. If password synchronization is configured for use with an AS/400 running OS/400 Version 3 Release 7, this function may fail.

OS/400 may log the following error message:

Message ID . . . . . . : CPI96C4
Date sent . . . . . . : 12/31/97 Time sent . . . . . . :
13:32:10

Message . . . . : Password not correct for user profile.

Cause . . . . . : The password received by the APPC sign-on transaction
program in job 247945/QUSER/QACSOTP for user <AS/400 User Name> was not
correct.
Recovery . . . : Have the user correct the password and try the request
again.

Note: This problem does not happen with OS/400 V3R1, V3R2, V3R6 or V4R1.

WORKAROUND

A fix is available from IBM that corrects the problem. The APAR (Authorized Problem Analysis Report) is SA61192 and PTF (Program Temporary Fix) is SF38334.

STATUS

OS/400 is manufactured by IBM Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

For information about how to contact IBM, query in the Knowledge Base for one of the following articles:

65416 Hardware Software Third-Party Vendor Contact list, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Keywords: kbprb KB182417

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