Article ID: 182321
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 4.0 Standard Edition
- Microsoft Exchange Server 5.0 Standard Edition
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q182321
SYMPTOMS
The Windows NT Event Viewer may display the following:
Event ID: 1025
Source: MSExchangeIS Private | Public
Type: Warning
Category:
Description: An error occurred.
Function name of description of problem: ecGetRestriction
CAUSE
This problem occurs because search folders are created and added multiple times to the backlinks list of the folder(s) being searched. When the search folder is deleted, the additional entries of this search folder are not removed from the backlinks list.
When items change in this folder, the folder tries to notify the members of the backlinks list so the search folders can be updated.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.5. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
MORE INFORMATION
There are two types of folders--search folders and normal folders. Search folders are the folders created by clients when they perform a search of a folder and its subfolders. The search folder contains information such as the folders being searched, the messages that meet the conditions, and so on.
Normal folders have a property called ptagSearchBackLinks that contains the name of all search folders that are referencing this normal folder. When items change in the folder (messages are added, modified, or deleted), the folder must notify the search folder through the ptagSearchBAckLinks lists.
The problem is that when these search folders are created (the client does a Tools/Find), the search folder is added to the ptagSearchBAckLinks more than once. However, when the search folders are deleted (the client closes the Tools/Find dialog), the folders are not removed from the ptagSearBackLinks the same number of times that they were added. Now when the items in the normal folders change, they attempt to notify a search folder that does not exist, and the 1025 Event ID is generated.
If an event with the EcGetRestriction description is logged in the Event Viewer with the latest service packs installed , an ISInteg with the -fix option would need to be performed to correct the issue.
In Exchange Server version 5.0, the syntax from the exchsrvr\bin folder on the command line is ISInteg -pri -fix or -pub.
In Exchange Server version 5.5, the syntax from the exchsrvr\bin folder on the command line is ISInteg -pri -fix -test alltests.
Keywords: kbqfe kbhotfixserver kbbug kbfix KB182321
