Article ID: 180796
Article Last Modified on 10/30/2003
APPLIES TO
- Microsoft Site Server 2.0 Standard Edition
- Microsoft Usage Analysis
This article was previously published under Q180796
SYMPTOMS
If the Scheduler service is configured to log on with a user account, then a scheduled Analysis task containing a graph will cause the following access violation:
The access violation occurs when the scheduled task invokes the graphics server in an attempt to create graphs.
NOTE: The Scheduler menu option in the Usage Analyst Import, Analysis, and Metadata modules provides access to a graphical facility for automating most of the functions of those modules. A batch file is created that is automatically scheduled by Usage Analyst using the Windows NT Scheduler service.
WORKAROUND
To work around this problem, perform one of the following:
- Manually schedule a batch file that is created using the AT command.
-or-
- Change the Scheduler service to log on as the system account. To do this, open Services in Control Panel. Double-click the scheduler service. In the Log On As window, click System Account.
NOTE: Logging on as the system account restricts the placement of files to the local computer.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Site Server version 2.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Additional query words: UA schedule
Keywords: kbbug kbpending KB180796
