Article ID: 179561
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Systems Management Server 1.2 Standard Edition
This article was previously published under Q179561
SYMPTOMS
When a RAW file with a record length greater than 8 KB is processed, Invproc will stop responding. This forces processor utilization to hang at 100 percent and Systems Management Server is unable to process RAW files and MIFs.
CAUSE
The problem occurs because the buffer length in Invproc is hard-coded to 8 KB.
STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. This problem has been corrected in the latest U.S. service pack for Systems Management Server version 1.2. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
WORKAROUND
To work around this problem, perform the following steps:
- Stop the SMS_Executive service.
- Find the RAW file whose record length is greater than 8 KB, and remove it from the proper directory paths (\Sms\Site.srv\Inventory.box).
- Start the SMS_Executive service.
Additional query words: prodsms lock up locks
Keywords: kbhotfixserver kbqfe kbbug kbfix kbinventory KB179561
