Article ID: 178937
Article Last Modified on 1/22/2007
APPLIES TO
- Microsoft Word 97 Standard Edition
This article was previously published under Q178937
For a Microsoft Word 2000 version of this article, see 192734.
For a Microsoft Word 98 version of this article, see 192735.
SYMPTOMS
When you type information by using the data form of your mail-merge data source, some field information may be lost.
NOTE: This problem has been reported to occur when there are nine or more data fields in the data form.
CAUSE
This problem occurs if you use the UP ARROW key or DOWN ARROW key to move between fields in the data form.
NOTE: This problem does not occur in earlier versions of Word because the UP ARROW and DOWN ARROW keys move the insertion point to the left or right, respectively, within the field rather than moving it to a different field in the data form.
WORKAROUND
Use the TAB or ENTER key to move from one field to the next, or use the mouse to click between fields.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
MORE INFORMATION
You can display data records in the Data Form dialog box in one of the following ways.
From the Mail Merge Helper Dialog Box
If you are working in the Mail Merge Helper dialog box, click Edit (next to Get Data), and then click the data source you want.
From a Mail-Merge Main Document
If you are working in a mail-merge main document, click Edit Data Source on the Mail Merge toolbar.
From a Word Data Source Displayed in the Document Window
If a Word data source is displayed in a document window, click Data Form on the Database toolbar.
REFERENCES
For additional information, please see the following article in the Microsoft Knowledge Base:
141922 WD97: How to Start a Mail Merge
Additional query words: dataform
Keywords: kbmerge kbnofix kbprb KB178937
