Article ID: 178677
Article Last Modified on 8/16/2005
APPLIES TO
- Microsoft Age of Empires
- Microsoft Flight Simulator 2000 Standard Edition
- Microsoft Flight Simulator 2000 Professional Edition
- Microsoft Flight Simulator 98 Standard Edition
- Microsoft Flight Simulator 95
This article was previously published under Q178677
SYMPTOMS
When you attempt to start one of the programs listed earlier in this article, you may receive one of the following error messages:
You may also experience problems when you attempt to play an audio CD, or you may be unable to adjust the volume control.
CAUSE
This issue can occur if your Windows multimedia drivers are missing or damaged.
RESOLUTION
To resolve this issue, remove any of the following multimedia players that are installed on your computer:
- Microsoft Active Movie
- Direct Show
- Direct Video
- Intel RSX 3D Audio
- Real Audio Player
- SoftPeg
- Windows Media Player
To do this:
- Click Start, point to Settings, and then click Control Panel.
- Double-click Add/Remove Programs.
- In the list of installed programs, click the multimedia player you want to remove, and then click Add/Remove.
- Follow the instructions on the screen to finish removing the program.
- Restart your computer.
Repeat these steps to remove each of the multimedia players installed on the computer.
If the issue continues to occur, remove and reinstall the Windows multimedia components. To do this:
- Click Start, point to Settings, and then click Control Panel.
- Double-click Add/Remove Programs.
- On the Windows Setup tab, click to clear the Multimedia check box, and then click Apply.
- On the Windows Setup tab, click to select the Multimedia check box, and then click OK.
- Follow the instructions on the screen to finish installing the Windows multimedia components.
- Restart the computer.
If the issue continues to occur, one or more of the following files may be missing or damaged:
- Avifile.dll
- Dciman.dll
- Dciman32.dll
- Mciavi.drv
- Msvidc32.dll
- Msvideo.dll
- Msvfw32.dll
- Wow32.dll
For additional information about how to restore these files, click the article numbers below to view the articles in the Microsoft Knowledge Base:
139806 Err Msg: MMSYSTEM266 The Device Could Not Be Loaded...
129605 How to Extract Original Compressed Windows Files
MORE INFORMATION
If you want to reinstall your multimedia players after you resolve the issue, install only one player at a time. If the issue occurs again after you reinstall a multimedia player, remove that player, restart the computer, and then verify that the issue is resolved.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Additional query words: 1.00 sounds CD-ROM level dimmed greyed grayed flt sim fltsim fs98 fs2000 fs2k aoe ror sound audio setup installation
Keywords: kberrmsg kbhardware kbsetup kbprb kbmm kbsound KB178677
