Microsoft KB Archive/177934

Knowledge Base

GP Fault When Clicking Properties on Any Local Group

Article ID: 177934

Article Last Modified on 10/30/2006

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APPLIES TO

• Microsoft Mail Client 3.2
• Microsoft Mail Client 3.5

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This article was previously published under Q177934

SYMPTOMS

When 16-bit Windows client users click Details on any local group, they will receive one of the following messages:

• MSMAIL caused a General Protection Fault in module FRAMEWRK.DLL...

• MSMAIL caused a General Protection Fault in module AB.DLL...

MS-DOS Mail client, Windows Messaging, and Microsoft Exchange clients can access the details for local groups without a problem.

CAUSE

This problem is because there is corruption in Alias.tpl.

RESOLUTION

To resolve this problem, do one of the following:

• Copy Alias.tpl from a working postoffice. -or-
  

• If another postoffice is not available, install a dummy postoffice and copy Alias.tpl from it.

MORE INFORMATION

Keywords: kbprb KB177934

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