Article ID: 177464
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 4.0 Standard Edition
- Microsoft Exchange Server 5.0 Standard Edition
This article was previously published under Q177464
SYMPTOMS
The Microsoft Exchange information store stops responding when the Microsoft Exchange message transfer agent (MTA) is started and reports an access violation. The DRWTSN32 log shows that the stoppage occurred in the function EcCreateP1.
CAUSE
The function that creates the P1 envelope for the message when delivering to the MTA (and the gateways) does not check for a null value when the content identifier property tag exists on a message. This causes the information store to fault when this condition occurs.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 4.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Additional query words: spooler
Keywords: kbqfe kbhotfixserver kbbug kbfix KB177464
