Article ID: 177198
Article Last Modified on 1/22/2007
APPLIES TO
- Microsoft Bookshelf 95 Standard Edition
- Microsoft Bookshelf 95 Standard Edition
- Microsoft Bookshelf 96-97 Standard Edition
- Microsoft Bookshelf 98 Standard Edition
- Microsoft Bookshelf 99 Standard Edition
- Microsoft Bookshelf 2000 Standard Edition
- Microsoft Cinemania 97 Standard Edition
- Microsoft Encarta Encylopedia 1994 Edition
- Microsoft Encarta Encyclopedia 95 Standard Edition
- Microsoft Encarta Encyclopedia 96 Standard Edition
- Microsoft Encarta Encyclopedia 97 Deluxe Edition
- Microsoft Encarta Encyclopedia 97 Standard Edition
- Microsoft Encarta Encyclopedia 98 Standard Edition
- Microsoft Encarta Encyclopedia 99 Standard Edition
- Microsoft Encarta Encyclopedia 2000 Standard Edition
- Microsoft Encarta Encyclopedia 2001 Deluxe Edition
- Microsoft Encarta Encyclopedia 2001 Standard Edition
- Microsoft Encarta Reference Suite 99
- Microsoft Encarta Reference Suite 2000
- Microsoft Encarta Reference Suite 2001
- Microsoft Encarta Virtual Globe 99
- Microsoft Encarta World Atlas 96
- Microsoft Encarta Interactive World Atlas 2000
- Microsoft Encarta Interactive World Atlas 2001
- Microsoft Encarta World English Dictionary 2001
- Microsoft Encarta World English Dictionary 2001
- Microsoft Music Central 97 Standard Edition
- Microsoft Windows 95
- Microsoft Encarta Encyclopedia 99 Concise Edition
- Microsoft Encarta Encyclopedia 99 Deluxe Edition
- Microsoft Encarta Encyclopedia 2000 Concise Edition
- Microsoft Encarta Encyclopedia 2000 Deluxe Edition
This article was previously published under Q177198
SUMMARY
If you experience problems when you attempt to play certain sound or video clips, but you can play most sound and video clips without any problems, the audio and video compression components of Windows 95 may not be properly installed.
MORE INFORMATION
To verify that the audio and video compression components of Windows 95 are properly installed, remove and reinstall Audio Compression and Video Compression. To do so, use the following steps:
- Click Start, point to Settings, and then click Control Panel.
- Double-click Add/Remove Programs.
- On the Windows Setup tab, click Multimedia.
- Click Details.
- Click the Audio Compression check box to clear it.
- Click the Video Compression check box to clear it.
- Click OK, and then click Apply.
- On the Windows Setup tab, click Multimedia.
- Click Details.
- Click the Audio Compression check box to select it.
- Click the Video Compression check box to select it.
- Click OK until you return to Control Panel.
- Follow the instructions on the screen. You may be prompted to insert your Windows 95 CD-ROM or floppy disks.
- Close Control Panel.
Additional query words: multi multi-media media mm imuwr
Keywords: kbhowto kbenv kbfaq KB177198
