Article ID: 177059
Article Last Modified on 1/22/2007
APPLIES TO
- Microsoft Word 97 Standard Edition
This article was previously published under Q177059
SYMPTOMS
When you click Symbol on the Insert menu, you may receive the following error message:
When you click Details (on Microsoft Windows Millennium Edition, press ALT+D), you receive the following message:
NOTE: The actual memory address may vary.
WORKAROUND
To work around this problem, disable Adobe Type Manager. To do this, follow these steps:
- Quit Microsoft Word and all other programs.
- In Notepad, open the System.ini file, which is located in the Windows folder.
NOTE: Make a backup copy of the System.ini file before you attempt to make any changes to the file. - In the [Boot] section, find the following lines for ATM:
SYSTEM.DRV=ATMSYS.DRV
ATM.SYSTEM.DRV=SYSTEM.DRV - In front of each line, type a semicolon (;).
- On a new line in the [Boot] section, type the following line:
SYSTEM.DRV=SYSTEM.DRV
NOTE: The [Boot] section of your System.ini file should look similar to the following:
[Boot]
- SYSTEM.DRV=ATMSYS.DRV
- ATM.SYSTEM.DRV=SYSTEM.DRV
- SYSTEM.DRV=ATMSYS.DRV
- Save and close the System.ini file.
- Restart Windows for your changes to take effect.
For additional informationabout disabling ATM, click the article number below to view the article in the Microsoft Knowledge Base:
69692 Disabling Adobe Type Manager from Windows
STATUS
This problem has been reported to occur when you use the Microsoft products listed at the beginning of this article and Adobe Type Manager versions 2.5, 2.6, 3.0, and 4.0.
MORE INFORMATION
For more information about how to disable, uninstall, or upgrade Adobe Type Manager, please contact Adobe Systems, Inc.
For information about how to contact Adobe Systems, Inc., click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416 Hardware and Software Third-Party Vendor Contact List, A-K
60781 Hardware and Software Third-Party Vendor Contact List, L-P
60782 Hardware and Software Third-Party Vendor Contact List, Q-Z
For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
113444 WD: Courier Text Printed with Underline with ATM 2.5 or Later
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
Additional query words: errmsg gpf ipf
Keywords: kbfix kbprb KB177059